|
|
Phil Harkins |
Phil Harkins is CEO of Linkage, the company he founded in 1988.
Phil is also an internationally known expert in the fields of organizational development, leadership, communications, and executive coaching. His clients include senior executives and teams at leading organizations worldwide. All told, Phil has worked with leaders, leadership teams, and boards in more than 25 countries located in Asia, North America, South America, Europe, and the Middle East. In addition, along with leadership expert and Linkage board member Warren Bennis, Phil is co-chair of The Global Institute for Leadership Development, which has trained and developed thousands of leaders from around the world.
Phil has authored and edited several books, including In Search of Leadership: How Great Leaders Answer the Question "Why Lead?" (with Phil Swift; McGraw-Hill, 2009); Everybody Wins: The Story and Lessons Behind RE/MAX (John Wiley & Sons, 2004); The Art and Practice of Leadership Coaching (John Wiley & Sons, 2004); and Powerful Conversations: How High-Impact Leaders Communicate (McGraw-Hill, 1999). He has spoken on these and other topics at more than 400 conferences, seminars, and programs around the globe.
Prior to founding
Linkage in 1988, Phil held senior management positions at Keane, Inc.
and Raytheon. He also served on faculty and as a senior administrator at
Boston University. Phil is a graduate of Merrimack College and received
three advanced degrees from Harvard University.
|
|
Didem Açıkalın Alpan |
AÇIKALIN ALPAN is a graduate of Bosphorus University with a Degree in Psychology. She also has an Executive MBA from Istanbul Bilgi University in association with Manchester Business School and is an Industrial/ Organizational Psychologist and licensed Psychodrama Co-Therapist, specialized on groups, relationships and families. Didem had been Board Member, Member of Training Commission and Member of Industrial/Organizational Psychologist’s Commission of the Istanbul Branch of “Turkish Psychology Association”. Her professional practice is based on the Systemic Thinking Principles.
She is the President of Linkage Turkey. She has 17 years of corporate experience as an executive in Human Resources and Organizational Development Management for various corporations in Turkey She founded Sahneler Training and Consultancy Company in 2004 and partnered with Linkage Inc. in 2008. She also has extensive experience as an executive coach, human resources and training consultant for both national and multi-national companies.
AÇIKALIN ALPAN is also a Faculty member in GILD (Global Institute of Leadership Development).
She has worked with non-profit organization Turkish Psychology Association and private sector companies like EFES Beer Group, Yıldız Holding, Samsung, Saint-Gobain Weber, Aselsan A.Ş., Anatolia Minerals, Apple, Champion, Coca Cola Company Turkey, Eczacıbaşı Group, Finansbank, HSBC, Garanti Bank, GOSAS- Garanti Bank Payment Systems, Koç Group, Kordsa, Mercedes-Benz, Peppers&Rogers Group, PriceWaterhouseCoopers, Philip Morris, Siemens AG, Tommy Hillfiger, Turkey IS Bank, Is Bank GMBH and Goodyear Manufacturing.
AÇIKALIN ALPAN has developed and delivered Leadership Development Programs, Skill Building Trainings, Psychodrama based trainings, Coaching Programs, Human Resources and Organizational Development trainings and also managed consultancy projects in Leadership Development, Human Resources and Organizational Development. She has valuable experiences in designing, tailoring, and delivering Leadership Development Programs for some of the best known global and multi-national companies like Efes Beer Group, Good Year and Turkey IS Bank. As an executive coach, she has coached more than 300 professionals to achieve the desirable changes and developments in their organization.
|
|
Pieter Allers |
PIETER ALLERS is based in Brussels and is the President of Linkage Western Europe.
For the past 13 years Pieter has worked in the human capital industry.
He has been responsible for designing and managing the implementation of
management development and consulting assignments with corporate
clients throughout Europe, Middle East and Africa.
Pieter has extensive experience in group facilitation, assessment and
feedback processes, competency modeling, and the delivery of training
programmes in the field of general management and human resources.
Pieter's main drive is to help organisations and their people organise
work effectively and deliver results successfully. Recently Pieter
implemented consulting and training projects with clients such as ADGAS,
Duracell, DuPont Europe, Solvay Group, GlaxoSmithKline, Hilton
International, Masterfoods, United Nations Development Programme, and
the World Food Programme.
Before joining Linkage, Pieter held Business Development and Regional
Director positions with one of Europe's largest provider of executive
development. He has traveled and worked extensively in Central and
Eastern Europe as well as on the African continent.
Pieter received his Masters in Business Administration from the
University of Ottawa and the Institute of Higher European Studies in The
Hague. A Dutch national, Pieter is fluent in English, French, German
and Dutch.
|
|
Susan Brady |
SUSAN BRADY is an expert
in driving revenue for organizations through the implementation and
execution of strategic business development and marketing activities.
She is an engaging speaker, coach and teacher, and has deep experience
working with executives in a variety of contexts. Prior to re-joining
Linkage as Senior Vice President, Susan worked with Mobius Executive
Leadership, a premier leadership development consultancy and spinoff of
the Harvard Negotiation Project where she coached executives, and led
strategic marketing and business development activities. Formally, Susan
served as the CEO of the Relational Life Institute, an educational
services organization, where during her tenure she led the growth of the
customer base by 50%, oversaw the development of 5 new products, and
ultimately increased revenues by 250%.
Prior to joining RLI, Susan worked for Vantage Partners, a spinoff of
the Harvard Negotiation Project and a relationship management and
negotiation training and consulting firm. While there, she served in a
variety of roles, including co-director of the Corporate Education
business where she led all sales and business development
activities.Susan has also worked as Institute Director and Conference
Producer for Linkage, Inc, where she produced the Global Institute for
Leadership Development (GILD) and designed international executive
conferences on leadership. In 1999, Susan championed and co-founded
Linkage’s Women in Leadership Summit.
Susan earned her B.A. while on a theatre scholarship at Marietta
College, and holds a Masters in Educational Leadership and Applied
Behavioral Sciences from Ohio University. She is known for relationally
gaining alignment among multiple stakeholders and development
business-critical revenue-producing relationships on behalf of the
companies for which she has worked. She is also a contributing author to
the book: Enlightened Power: How Women Are Transforming the Path to Leadership, published by Josey Bass, March 2005.
|
|
Stu Cohen
|
STU COHEN is Vice
President, Business Development and Consultant for Linkage. Stu’s career
spans over 30 years, primarily with Fortune 500 companies.Beginning his
career in Sales, he spent ten years with Southern New England Telephone
Co, (AT&T). As a Major Account Manager in their Professional
Services division, his focus was on providing business solutions to
C-suite level clients. While at AT&T, Stu made a career change when
he was selected to become a member of a newly created organizational
development team. He has spent the past 15 years honing his skills in
this area.
A highly skilled executive coach and facilitator, Stu joined Oxford
Health Plans, (now United Healthcare), where he lead the design,
development and implementation of Oxford University, providing talent
development through the Schools of General Studies, Management, and
Leadership. While at Oxford, Stu served as executive coach to the senior
leadership team as well as managers and leaders throughout the
organization.
Prior to joining Linkage, Stu was with CIGNA Corporation where he was
instrumental in leading the development and implementation of a
comprehensive, assessment based talent and leadership development
process for the global distribution team. CIGNA University was
recognized by both ASTD and the Corporate University Xchange with awards
for excellence in leadership development in 2008 & 2009.
Stu has spoken at numerous conferences and seminars on topics ranging
from team development and competency based performance management,
leadership and management skills, and building a world class
distribution organization. Since 2000, he has served as an executive
coach and learning team leader at The Global Institute for Leadership
Development. In 2007, he was a contributing author for an article on Consumer Driven Healthcare and its impact on American Culture.
|
|
Roman Gaiduk
|
ROMAN GAIDUK is a Senior
Consultant and a Partner at Linkage Baltic. He is an Executive Coach
and a Leadership Development Consultant. Roman has over 10 years of
leadership experience in the field of Organizational Development. Since
2002, he has actively consulted local and international businesses in
the areas of Change Management, Leadership, and Organizational
Development. Roman has also authored and co-authored a number of
research and evaluation tools targeted to leadership and HR assessment.
Working with executives, he draws out lessons from his own executive
experience as well as those of the many successful business leaders that
he works with. Roman is fluent in Lithuanian, English and Russian
languages.
Roman has worked with organizations such as: GlaxoSmithKline, Yazaki
Wiring Technologies, KRAFT, Knauf, Toyota, Indorama Global Pet, Neo
Group, SwedBank, Baltija Shipbuilding Yard, Omnitel, PrintIT, Grundfuss
Pumps, Hoja Electronics, DFDS LISCO, KLASCO, Europa Group Hotels,
Garant, Vetruna, Litana & Co, and ARVI.
Prior to Linkage, Roman was a Project Manager at SIFE International
(USA), Managing Director at VOLINA (Lithuania) and Marketing Director at
RUMOR (Lithuania).
Roman holds a Bachelor Degree in Business Administration from LCC
International University (Lithuania), an M.B.A. from Regent University
(USA), and a Coaching Certification from St. Petersburg Coaching
Institute (Russia).
|
|
David Giber
|
DAVID GIBER is an
Executive Vice President at Linkage. He helped establish Linkage’s
consulting and leadership development business. He is internationally
recognized as an architect of leadership development programs and
solutions. David focuses his practice on coaching senior executives and
teams, and developing action learning based, innovative leadership
offerings.
Within Linkage, he leads the product solutions and assessment and
development business areas. David has more than twenty five years of
experience in creating integrated human resource and leadership systems
with measurable business impact. His areas of expertise include
succession planning, management development, action learning, executive
coaching, workforce assessment, and developing performance and selection
systems.
He is also the editor of several books including Linkage, Inc.'s Best Practices in Leadership Development Handbooks
(2000 and 2009). Prior to joining Linkage in 1992, David was a human
resources and leadership development executive at several high tech,
financial services, and travel companies. He is an
industrial/organizational psychologist who received his BA degree from
Stanford University and his Ph.D. from Duke University.
|
 |
Fritz Khumalo
|
FRITZ KHUMALO is a CEO of Linkage Southern Africa based in Rosebank,
Johannesburg. He has over 15 years of HR management and consulting
experience working with senior executives to grow & improve complex
organizations. Fritz's broad business experience includes strategy
development / clarification / execution, organisational effectiveness,
leadership alignment and development, change management and strategic
communication.
Fritz's accomplishments include:
• Guiding the CEO and leadership team of a
financial services organization in designing the organization's
structure and aligning it to the new business strategy. This assignment
also involved creating a business culture supporting growth &
improvement, and developing & assessing required leadership
competencies.
• Facilitating an HR strategy development process
for a leading mining group. This process resulted in the repositioning
of the HR function as strategic business partners within the group.
• Facilitating a strategy development process for
the Finance Committee of the Gauteng Provincial Legislature and
fostering closer alignment between the Finance Committee and the
Provincial Finance department.
Professional Background: Prior to joining Linkage, Fritz was the founder
and Executive Director of Talent-Drive management consultants. He still
serves on the Talent-Drive board. Fritz has a Bachelor of Commerce, a
Post Graduate Diploma in Management, and a Masters in Management from
Wits Business School.
Clients: Fritz has consulted across a wide variety of industries and
organizations including Industrial Development Corporation, Standard
Bank, HSBC, Monsanto International, Harmony Gold, Anglo Platinum, SABS,
Fleet Africa, Gauteng Legislature and NBC.
|
 |
Sam Lam
|
SAMUEL M. LAM is based in Singapore and is the President and Managing Consultant of Linkage Asia.
One of the leading practitioners in the field of leadership development
in Asia, Sam has created some of the most highly regarded leadership
development programs for both Singapore and global clients. His
relationship with some of these clients span multiple years across
multiple borders. His work also focuses on the development of leadership
competency models to support business growth, innovation, performance
culture, and change. In addition, Sam serves as executive coach and
adviser to a number of notable CEOs and senior government officials in
Singapore, Europe, and Asia.
Sam's expertise includes the areas of leadership development, executive
coaching, executive selection, executive energy, performance
improvement of top teams, development of talent pipelines, and
management of top talent. He is also a keen practitioner of sales
leadership and an expert on companies going through a high growth
agenda. Sam uses a variety of psychometrics in his practice and is a
qualified practitioner in a range of tools from Linkage, the Center for
Creative Leadership, Center for Application of Personality Types, and
Hay/McBer.
Prior to his appointment at Linkage Asia, Sam was the Managing
Consultant for Towers Perrin Singapore, where he led an office of top
human resources practitioners in performance leadership, executive
compensation, sales incentive design, and compensation, benefits, and
talent management. Previously, he was Director of the HayGroup where he
spent five years leading major projects in leadership development,
organizational improvement, and performance management.
Sam graduated with a B.A. from the University of Southern California and has an M.A. from the National University of Singapore.
|
|
Sarah Le Roy
|
SARAH LE ROY leads
Linkage’s Assessment practice and oversees Linkage Executive Advisors.
She is also responsible for the acquisition and development of human
capital within the company. Sarah has worked with leaders at all levels
across a number of industries focused on driving business results
through strategic talent management, action driven coaching, team
building, and the development of innovative problem solving strategies.
Sarah joined Linkage following a 20 year career in financial services,
consulting, and technology businesses where she focused predominately on
human capital and talent management engagements. Previously, she held
leadership positions in both start-ups and more established companies,
such as Goldman Sachs where she managed experienced hire recruitment
across Europe, the Middle East, and Africa. In addition to her
operational responsibilities, she facilitated the assessment and
acquisition of senior talent into portfolio businesses.
Sarah has lived and worked in Europe and Canada and has successfully
produced results managing remote teams based in Asia. She has led
engagements recruiting at the C-suite and Board level globally, and
brings extensive operational experience in talent management and talent
acquisition. She is certified to administer Strength Deployment
Inventory communication styles training and Linkage’s Leadership Assessment Instrument™. Sarah has experience in coaching executives of all levels to help them achieve strategic and professional goals.
Sarah holds a BA from Williams College in Religion and in Literary
Studies, and an SM from the Massachusetts Institute of Technology’s
Sloan School of Management.
|
|
Romi Malhotra
|
Romi is a seasoned
professional having successfully managed and grown multiple companies in
India. He is best known as one of the pioneers and leaders of the BPO
industry in India.
Till July ‘07, he was the Managing Director of Dell International
Services India. In this role, he was responsible for all aspects of
running of the company and charting Dell’s progress in implementing its
services strategy from India. He grew the company to over 15000
employees making it one of the largest captive BPO/KPO operations in the
country. In addition he managed outsourced vendors with another 6000
odd people dedicated to Dell processes.
Prior to joining Dell, Romi was the CEO & Managing Director of SCOPE
International, a wholly owned subsidiary of Standard Chartered Bank,
UK. He was responsible for setting up the company as the global back
office for the bank. Scope International managed a wide variety of
banking and support process for the bank globally out of Scope
International in Chennai, India and KL, Malaysia.
Before setting up Scope, he was the CEO of the GE Capital BPO/KPO
business in India. He was part of the startup team that created what is
now listed as Genpact (formerly GE Capital International Services)
before creating another business in the KPO space GE Capital Integrated
Business Solutions as its CEO.
Romi has worked with corporates for over twenty five years in industries
ranging from manufacturing, software, hardware, consulting and system
integration. He spent the last over 12 years in the BPO space managing
all aspects of the business.
He
was the convener for the IT / BPO Panel of CII’s Tamil Nadu forum and
was the first Chairman of the NASSCOM chapter in Tamil Nadu. He has been
called the “Whiz kid of the BPO industry” by the media and is
extensively quoted in the BPO/KPO industry. He is also one of the very
few professionals from India to be interviewed by McKinsey Quarterly. He
has been extensively covered in press and media including the FT
London, TV (Boss’s Day Out, Big Fight, Ek Mulakat, etc). He speaks on
Leadership and Success with specific reference to succeeding in India.
|
|
Artemis Miropoulos |
ARTEMİS MIROPOULOS is based in Athens, Greece. In 2000, he joined
Response International, a human resources management consulting company,
as a partner, and since has led the Business Consulting division. His
client work includes conducting reengineering and business
transformation projects with Greek and multinational organizations;
working with Response's Training and HR group promoting cooperation and
new product development with international assessment and development
partners; and leading regional growth and development for SE Europe.
Artemis has an extensive background in consumer products and services.
He spent eight years in the Sales and Marketing departments of Johnson
& Johnson and as National Sales Manager with Beiersdorf in Greece.
During this period, he actively contributed to changing the European
retail environment participating in global task teams on European price
harmonization, international account planning and efficient consumer
response initiatives. Artemis has led several negotiation teams in local
and regional agreements with key European retailers and set up
distribution networks for various product categories. He spends his time
between Athens, Bucharest, Belgrade, and Sofia.
Artemis holds a BSc in Mechanical Engineering from the Institute of
Technology, Athens and a Diploma in Marketing from the Chartered
Institute of Marketing, London.
|
|
Soomo Moon
|
SOOMO MOON is based in Korea and is the President of Linkage Korea.
With expertise in the fields of organizational development and
leadership development Soomo helps Korean clients cultivate and expand
their global awareness through consultation services, executive
coaching, workshop facilitation, customized training programs and
designing strategic interventions. His work focuses on transforming
organizational culture, improving communication, developing global
leaders, and designing action learning and performance management
strategies. During his six years of work and study in the United States
Soomo developed a strong interest in creating conditions for Korean
sojourners to thrive in other cultures and has incorporated this into
his work in developing global leaders.
Prior to founding Linkage Korea, Soomo provided HRD/HRM and OD expertise
as an employee of Samsung, Korea Management Association, and Applied
Materials as well as through GIANS, a transformative consulting firm he
founded to provide leadership development programs and HR consulting
service for clients. He has taught leadership development to graduate
students at Yonsei University and currently teaches doctoral students at
Kyunghee University.
Soomo graduated with a B.A. and MBA from Sogang University in Korea and
has MA and Ph.D with Human and Organizational Transformation from the
California Institute of Integral Studies in San Francisco.
|
|
Mitchell Nash
|
MITCHELL NASH is
Regional Vice President and responsible for the leadership consulting
and professional services business in the western region of the United
States. He has over 20 years experience in the organizational
development, training, executive coaching, and technology fields. His
expertise is in assisting organizations to identify and organize their
intellectual capital for outstanding results by using technological,
organizational, and skill development solutions.
In addition, Mitchell does senior-level coaching with executives and
managers. Mitchell has coached leaders in Fortune 100 companies and has
helped them produce significant results using a combination of
360-feedback, strategic business models and behavior change methods.
Mitchell has worked with numerous global organizations to support
corporate initiatives such as Six Sigma, Mergers and Acquisitions,
Executive Team Building and High-Potential Development. The work that
Mitchell does is linked to business results: facilitated the development
of a global strategic plan; developed an effective assimilation
approach for an acquisition; coached a senior executive on the
development of a succession management plan; etc.
Prior to joining Linkage, Mitchell was the Managing Director of PDI’s
western region. He was also a director with Communispace, a company
implementing new web-based collaboration technology and services.
Mitchell participated in the development of a groundbreaking
application, which revolutionized the process for gathering and
analyzing consumer insights.
As a business leader, as well as a consultant and executive coach,
Mitchell utilizes critical business acumen with in-depth knowledge and
experience of organizational and personal dynamics to develop
substantive, long-term solutions with his clients.He holds a Bachelor of
Arts degree in Psychology from Queens College and has a Master’s degree
in Counseling Psychology from New York University.
He holds a Bachelor of Arts degree in Psychology from Queens College and
has a Master’s degree in Counseling Psychology from New York
University.
|
|
Harley Ostis
|
As President of Linkage,
Harley is responsible for all of Linkage’s business units worldwide.
He provides strategic consulting on leadership development and talent
management topics and executive coaching. Prior to becoming President,
he was responsible for the development and delivery of consulting
services and client solutions for Professional Services at Linkage.
Experience is the best teacher, and he is a 30 year veteran in creating
strategies for producing the changes needed to achieve the vision of an
organization. To build on team dynamics and move organizations forward,
Harley engages executives and up and coming talent with the
understanding that the application of leadership is necessary at all
levels to ensure a healthy and successful organization.
His leadership point of view inspires lifelong commitments to personal
leadership growth and retention in organizations encompassing
large-scale efforts and projects in leadership development, change
management, acquisitions and assimilation of new businesses, as well as
executive coaching. Harley’s strong orientation to values driven action
has led his programs to become best practice for leadership development
and have cultivated an atmosphere for success in his client
organizations.
Harley brings a unique multi-cultural understanding to his work with
clients and his capabilities scale globally having built relationships
with leaders and leadership teams spanning Asia, North & South
America, Europe and the Middle East. His extensive international
background has provided him with a deep knowledge of many cultures and
success metrics throughout the world.
Prior to joining Linkage, Harley held the positions of Executive Vice
President of Human Resources and Administration at CheckFree Corporation
as well as Vice President of Human Resources and Quality at Lanier
Worldwide. Harley offers a cadre of professional experience to his
clients and has served as an executive consultant and coach to a number
of organizations in the technology, healthcare services, pharmaceutical,
hospitality, aerospace, and government sectors.
Harley holds an MBA from
the University of Central Florida and a Bachelor of Arts in Counseling
through the School of Education at the University of Massachusetts at
Amherst. With his broad background in facilitation of leadership and
executive teams his credentials exemplify numerous certifications and
learning experiences with the University of Michigan, Wharton School of
Business, Center for Creative Leadership, and Development Dimensions
International.
|
|
Dimitris Papanikitopoulos
|
DİMİTRİS PAPANIKITOPOULOS is based in Athens, Greece. Since 1996, he
has been a partner at Response International, a human resources
management consulting company. Through his tenure at Response
International, Dimitris was responsible for the Management Consulting
Division, the Training Division and finally the Executive Search
Division. Since 1998, he has had full responsibility for all divisions
at Response as a Managing Director of the company.
Prior to his role at Response, Dimitris spent ten years at the
multinational company Johnson & Johnson and was responsible for
several J&J franchises and brands in the Greek market. He
successfully launched the CORDIS business as well as ACUVUE Disposable
Contact Lenses business in the Greek market. He became Division Director
of the Medical and Ethicon franchises in Greece, and he was a member of
the Board of Directors at Johnson & Johnson Professional.
Dimitris graduated from the University of Piraeus, Greece and from London School of Economics in the U.K.
|
|
Colin Pitt
|
COLIN PITT CEO and
Principal Consultant. Colin has extensive executive experience in
business, management and leadership of medium to large-scale
organizations from government, manufacturing, research and financial
services. Having consulted with multiple organizations to improve their
business performance and results Colin has a strong leadership and
organizational development background. Colin works at the C- and senior
management level of companies and is known for his strategic but
pragmatic approach to leadership reinvention. He specializes in
leadership strategy and development, human resource practice, change and
transition and learning. He has held senior executive positions most
recently as General Manager Corporate Performance Center, Group
Executive Human Resource, and General Manager Leadership, Learning and
Talent within St George Bank, and Westpac Banking Corporation. Colin is
an experienced facilitator and executive coach for senior leaders and
team.
Colin has tertiary qualifications in chemistry, industrial
administration, and holds a Master of Business Administration from
University of New England, and a Doctorate of Business Leadership from
Charles Sturt University and IMIA – Centre for Strategic Business.
|
|
Ron Porter
|
RON PORTER is a
Principal Consultant at Linkage. He is responsible for growing Linkage’s
business in the Northeast Region and the Innovation Practice. He brings
a broad business perspective to helping complex, global organizations
grow and improve. Ron has over thirty years of consulting and coaching
experience working with senior executives, especially in the areas of
innovation, strategy, organizational effectiveness, leadership
development, change management, and strategic communication. He has a
particular interest and expertise in helping organizations and
individuals develop their innovation capabilities globally.
Prior to joining Linkage, Ron served in various organizational
effectiveness leadership positions at several major consulting firms,
including Deloitte and Towers Perrin. He also has international
experience working at the executive level with many global organizations
undergoing significant change. He had his own consulting firm that
helped organizations remove their major barriers to profitable growth.
Ron has a Bachelor of Science, Business Administration in Organizational
Behavior from Villanova University and an MBA in Management from The
Wharton School, University of Pennsylvania.
Ron has consulted across a wide variety of industries and organizations
including Aeropostale, Allergan, Arrow Electronics, BASF, Cable;
Wireless, Cairn Energy (India), Carolina Power & Light, Centocor,
Chubb, CIGNA, Cooper Tire, Deere, Discover Financial, Disney, DuPont,
Efes Group (Turkey / Russia), Ernst & Young, Evonik, FBI, Fidelity
(India), FMC Technologies, Goodyear (Turkey), Government of the Cayman
Islands, Grupo Vitro, Gruma Corporation, Harleysville Insurance,
Highmark, Honda, IRS, Johnson & Johnson, KCELL (Kazakhstan) ,
Keurig, Liberty Mutual, McKesson, Merck, Mission Foods, Moldcell
(Moldova), Motorola, New York Times, NRG Energy, PP&L, PSE&G,
Reliant Energy, Roche, Salt River Project, sanofi-aventis, Sam’s Club,
Sears, Symantec, Takeda , TUVSUD America, Tyco Electronics, Telia Sonera
(Asia / Turkey), USAA, US Steel, XRite and WR Grace, Wyeth.
|
|
Richard Pumfrey
|
RICHARD PUMFREY is
executive vice president and chief operating officer of Linkage. In that
capacity, he works closely with senior management and business units to
implement the strategic goals of the organization, along with building
the organization’s global presence.
Rick's many accomplishments at Linkage include further enhancing the
financial position and systems of the company; upgrading the company's
technology systems to increase effectiveness in communications and
customer presentment and to improve front- and back-office integration;
initiating programs to expand the company's distribution channels; and
launching new initiatives to enhance performance management as well as
professional development opportunities for Linkage employees.
Prior to joining Linkage in 2001, Rick was a senior executive at two
technology startup organizations and several major energy companies. He
holds a BS from Bentley University and an MBA from Southern New
Hampshire University.
|
|
Felicia Rickards
|
FELICIA
RICKARDS is President of Linkage Bermuda. She is responsible for
strategic development and overseeing the implementation of programs.
Felicia has an extensive background as a freelance Business Development
and Human Resource consultant and has worked with clients both in
Private and Public business sectors. Felicia’s projects have included
analysis and redesign of organizational policies and procedures,
training in finance, business development and organizational design, as
well as success coaching. Felicia recently completed the strategic
design and blueprint for a CEO succession planning project for a
telecommunications firm with several subsidiaries.
Felicia has a 20 year background in client relations, presentations and group facilitation.
Felicia holds a Bachelor of Science in Psychology from Indiana State
University as well as a Masters Degree in Business Management and Human
Resource Development. Felicia is also a Certified Coach Practitioner™
and writes as a guest columnist for the Bermuda Sun.
|
|
Rich Rosier
|
RICH ROSIER is a Senior
Vice President and Principal Consultant at Linkage. He is responsible
for leading Linkage’s leadership development practice and the Northeast
region. During his 19 years with Linkage, Rich has worked closely with
renowned thought leaders including Peter Drucker, Warren Bennis, Tom
Peters, Marcus Buckingham and hundreds of other content experts. Rich
is the moderator of Linkage’s Thought Leader Series. He also co-authored with Warren Bennis, a Sloan Management Review article entitled “Leading in Unnerving Times”. In addition, Rich edited four volumes of the highly acclaimed Competency Model Handbook.
In his current role, Rich works with many Global 2000, mid-size public
and private companies as well as government and non-profit organizations
to help them define and implement a winning strategy as well as
maximize the efficiency and effectiveness of their leadership
development, coaching, organization development and change, and growth
and innovation investments. Recent client engagements include strategy
and strategic planning facilitation with senior leadership teams; the
creation and delivery of world-renowned leadership development programs
in countries around the world; a successful multi-million dollar
organizational transformation project; executive and emerging leader
coaching initiatives; and global, virtual team performance improvement
initiatives.
Prior to assuming his current position, Rich was VP of Educational
Programs, where he held responsibility for the P&L of Linkage’s
Educational Programs business unit. In this capacity, he led the
program managers, marketing, sales and operations teams in the
production of hundreds of U.S and international conferences and
institutes. During his tenure, Linkage events were responsible for the
development of over 100,000 managers and leaders from around the world.
Rich graduated with a B.A. from the University of Michigan, is a
frequent speaker at international conferences and training programs and a
guest lecturer at colleges and universities on the topics of strategy,
leadership development and coaching, change and transition, execution,
high performance teams and growth and innovation.
|
|
Massimo Scarcello
|
MASSIMO
SCARCELLO is the Founder and CEO of Linkage Italy. Prior to this role,
he worked for nearly 20 years at national and
international organizations in several different functions including
sales and marketing, human resources, and business and corporate
development.
Massimo has a degree in Economics from Rome University. He has completed
additional educational courses in marketing, strategic problem solving,
project management, and human resource management.
He is a member of the International Coach Federation (ICF) and is an ICF
Certified Coach. He is also a member of the Italian Association of HR
Managers.
|
|
Anil Sharma
|
Expertise
Anil currently heads Linkage in India. Anil brings over twenty two
years of in-depth experience in organizational and leadership
development,leading change and global operations with a focus in the
design, development, and implementation of competency based leadership
development and training systems. His experience includes working with
senior managers in strategic planning and change implementation, middle
managers in skill development, and new managers/high potential
individuals in understanding their leadership roles. Anil also has
significant expertise in designing and running global organizations
including cultural transformation.
Professional Background
Starting with Modi Xerox in India as part of the Customer Service
organization, Anil spent 4 years in Manufacturing and Technical
Operations where he led People Development and Quality. At the time of
leaving Xerox Anil was the head of Organization Development for India.
Subsequently, Anil was the Corporate Leadership Development Leader for
GE in India and for Asia and in this role he led strategic Initiatives
as part of the Global Learning team (Crotonville) including being the
Operating Leader for the global e-learning Center Of Excellence.
Anil also worked as the Chief Learning Officer for Reliance Infocomm
before heading Learning and People Development function for Hewlett
Packard BPO Globally. His last role was as the Global Director of
Training and Development for the Consumer Support Operations at Dell.
Education
Anil is a B Tech in Electrical Engineering from IT Kanpur.
|
|
David Vaughn
|
DAVID
VAUGHN, Ph.D. is a Regional Vice President at Linkage. He is
responsible for leading Linkage’s leadership consulting and professional
services businesses in the central region of the United States.
Prior to joining Linkage, David worked at Anheuser-Busch for over two
decades as General Manager for the company owned wholesalers in the
Midwest and Director of Business Development for the Bakery Division.
His areas of expertise included strategic planning, quality emphasis,
personnel development, selection and staffing of senior personnel, and
pricing recommendations as well as product development, manufacturing
and distribution process improvement, and consolidation of operations,
sales, merchandising and customer service.
David led an internal consulting effort for Anheuser-Busch that included
business management consulting, operations analysis, sales service
strategy development, route distribution planning, computer-based
routing and information systems consulting. While in this role, he was
responsible for the delivery of team building, leadership and planning
workshops and the implementation of performance based compensation
strategies. David also provided personal leadership coaching to the
owners of these family owned businesses. He pioneered the development of
a performance-based Corporate University for the Sales and Marketing
Division, independent wholesalers, and Global Brand Marketing team.
As an independent consultant, David’s client base has led him to
large-scale global organizational interventions in Asia, Africa, and
South America. His work with both large and small NPOs included
developing and coaching the executive directors and their leadership
teams and boards in how to effectively take on the identity of the
organization and manage it as a single-minded group in the deployment of
policy, strategy, and solutions to emerging opportunities.
Dave earned his BS in Industrial Engineering from Missouri University,
an MBA from McNeese State University, an MA in Human Resource Management
from Washington University in St. Louis, and a Ph.D. in Public Policy
and Administration from St. Louis University. He is also received a
Certificate in Theology from Concordia Seminary in St. Louis.
|
|
Madelyn Yucht
|
MADELYN YUCHT is Vice
President of Performance Excellence at Linkage. She has over twenty
years of experience working with organizations, teams, and individuals
to create high performance workforces and implement major change
initiatives. Identifying collaboration as a pivotal factor in
performance, she cultivated a distinct expertise in the "Art and Science
of Collaboration."
Bringing cutting-edge thought leadership and hands-on practical experience to her consulting, Madelyn developed The Synergistic Collaboration Model,
a comprehensive implementation methodology. The model provides a strong
conceptual framework and practical tools to sustain high performance
collaborations. She provides strategic consulting, executive coaching,
and leadership training to clients for a broad range of collaborative
engagement, including: strategic alliances and joint ventures;
organizational restructuring, cultural transformations,
multi-stakeholder /multi-team initiatives; cross-divisional initiatives;
customer/supplier relationships; and critical work teams. She works
domestically and internationally, in the public, private and non-profit
sectors. Clients have included Citigroup, The American Management
Association, XEROX, Aetna Insurance, Kraft/General Foods, and Ulbrich
Steel & Special Metals.-
Madelyn brings unrivaled experience and perspective to her consulting.
She gained an in-depth understanding of the strategic imperative of
collaboration, when she managed a Harvard Business School research
project for Rosabeth Moss Kanter, investigating what positioned
countries, cities, and companies to be world class in the 21st century
global economy, resulting in the book, "World Class." She had the
opportunity to study with thought leaders such as Chris Argyris, Jim
Sebenius, Richard Hackman, and Peter Senge. In addition, she has grown
and sold two businesses, a computer company and a staffing company.
Madelyn is certified in Total Quality Management and outdoor-based
leadership counseling. She has trained hundreds of executives throughout
the country, and has an extensive portfolio of clients from whom she
has benchmarked best practices.
Madelyn's corporate experience is complemented by her background in
governmental affairs and politics. She served as Director of Public
Affairs of Seton Hall University; Director of Public Affairs for Waste
Management Company in New Jersey; Special Assistant to Commissioner of
Environmental Protection; Legislative Aide to the President of the NJ
Senate, Policy and Planning Specialist to the Governor of NJ. She was
recruited for each of these positions to direct multi-party new
initiatives involving local, state and national governmental
organizations, press, private sector and community organizations.
Madelyn holds a Masters degree from Harvard University's Kennedy School
of Government with joint studies at the Harvard Business School. She
studied International Relations at Coventry University in England and
holds a B. A. from The College of New Jersey.
